Privacy & Security

Your use of the cracking ideas website signifies your consent to the collection, processing and use of personal information by us for the purpose of dealing with your order, processing payment, credit reference checking, fraud detection and market research.Any changes to our security and privacy policy will be posted on this site, so you are fully aware of your rights and can notify of any changes.We are committed to preserving the privacy of all visitors to our website at http://www.cracking-ideas.com please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. Personal Information and how it is used?

• When you order, we require your name, e-mail address, billing and delivery address, credit/debit card details, issue number if relevant and card expiry date.
• If you prefer you can send your payment details separately.
• A contact telephone number is also required so that we can contact you immediately if there is a problem with your order. We may, unless you advise us otherwise pass this contact information onto our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

If our business enters into a joint venture with or is sold to or merged with another

• business entity, your information may be disclosed to our new business partners or owners.

Security of your information

Our site uses secure merchant software to protect your information whenever you place an order or

access your account information. This software encrypts all information you input before it is sent to

• us to minimise the risk of the data being intercepted.
• We also follow a careful security procedure as required by the UK Data Protection Legislation (Data Protection Act 2003) to protect the information that we store about you from unauthorised access.

Internal Security at Cracking Ideas

• Access to customer data is limited to only those personnel who require this information to process your order.
• Personal information other than payment details, are retained by us for the purposes of providing a constantly improved product offer and service.
• If you so wish, and have opted to receive further company information, we may use your personal details, to advise you of new products, special offers or changes to the site.

· We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.At cracking ideas, we are committed to safeguarding your privacy. We use this information that we collect on this site to make shopping at cracking-ideas.com possible and to enhance your overall experience. We promise to keep your details confidential and we will not sell trade or rent your personal information to others. Credit Card Security

We are confident that credit card information entered on our site will not be accessible to any unauthorised person or company. You can be assured that your card details are securely encrypted

• during transport over the internet so no one can access your details; this is assured by the shopping cart merchant used.

Your rights

• Alternatively this information can be checked and reviewed on line once you have signed in.
• If, for any reason you are concerned about the personal information and account information that we are holding about you, please contact our customer services team on sales@cracking-ideas.com who will happily review and update your file as you so require.

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